Toyota is conducting a safety recall involving certain Toyota Corolla Hatchback vehicles

December 19, 2018
PLANO, Texas, December 19, 2018 – Toyota is conducting a safety recall involving certain 2019 Model Year Corolla Hatchback vehicles in the United States.  Approximately 3,400 vehicles are involved.

In the involved vehicles, there is a possibility the torque converter in the Continuously Variable Transmission (CVT) could fail. Under certain conditions this could result in a loss of motive power. Loss of motive power while driving at higher speeds could increase the risk of crash.

For all involved vehicles, Toyota dealers will replace the Direct Shift-CVT with a new one containing a new torque converter not affected by this issue at no cost to customers.  Toyota is currently obtaining parts.  Owners of all involved vehicles will receive direct notification via first-class mail by mid-February.

Information about automotive recalls, including but not limited to the list of involved vehicles, is subject to change over time.  For the most up-to-date Safety Recall information on Toyota, Lexus or Scion vehicles, customers should check their vehicle’s status by visiting toyota.com/recall and entering their Vehicle Identification Number (VIN) or license plate information. Safety Recall inquiry by individual VIN is also available at the NHTSA site: nhtsa.gov/recalls.

For any additional questions, customer support is also available by calling the Toyota Customer Experience Center at 1.800.331.4331 or the Lexus Guest Experience Center at 1.800.255.3987.
 
Customer Contacts
For the most up-to-date recall information, customers should contact:

Toyota Customer Service
1-800-331-4331


Lexus Customer Service
1-800-255-3987


Customers can also access current information on open safety recalls by entering their Vehicle Identification Number (VIN) at: www.toyota.com/recall or nhtsa.gov/recalls.
Media Contacts
Brian Lyons
469.292.3573
brian.lyons@toyota.com
 
Tags
voluntary recall corolla hatchback

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